Union Bank Of India — POS Machine

Address:Bhagalpur, Bihar, 853204

I am merchant & on 3rd May, 2017 I brought POS (Card Swiping) Machine for my shop. On the same day, I made a transaction of Rs 29, 500 and the amount was deducted from the customers account as the transaction was successful yet the amount is not credited in my account till today. I have already talked to the customer care they told me to contact the branch, when I contacted my branch they told me that they don't have merchant officer and can't help me. Finally I called again the customer care and they gave me no. of regional office (RO), I also contacted them and they told me to provide a written complain to my branch and they will forward it to RO (its in samastipur) yet noting is been changed. So help me regarding this.

Account No. - [protected]
Contact No. - [protected]
Date of transaction - 03.05.17
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Mai 13 may 2017 ko ubi k atm se BOI k atm me paise nikalne gaya tha to 10000 rs ka withdrawal karne gaya to paise bahar nahi aaye ulta mere account se debit hui 10000rs
Hello sir
I am Narendra Kothari i am commission agent in your bank our party account i will deposit cheque[protected] till Not going to account holder .
pls check that otherwise i will take to my party to close all the the union bank account they have maximum 7 account i your back

check that and reply me
Gave a request for pos machine 12 days back first was today it will come by 7 working days then after 7 days I call ed them they said 10 day now they say 15 days very unprofessional bank and very rude staff

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