Union Bank Of India — Reading failed transaction

Address:	764001
Website:	www.unionbankonline.co.in

Bank: union bank of india
Address: main road, post jeypore, dist. Koraput, orissa,
Pin - 764 001
State: orissa
District: koraput
Branch: jeypore
A/c - [protected]
Name-sanat kumar panigrahi

I was transferring money from phonepe app which uses upi to transfer money but due to some reasons the transaction was failed but my money was debited from the account on 27/02/2017 for 9900 inr and i got a message from bank that my transaction is failed transaction id - s[protected]Upiar/[protected]/). But even after one month (Tilldate-28/03/2017) i haven't received the money in my account, i tried to call the helpline but they got no helpful answers i even lodge complaint through upi (Tickt no upi-452932) the they told me one of our executives will get back to you within 24 hours but no one did that. Please help me asap.