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Union Bank Of India — Refund from Amazon -dispute of transaction

Address:Amazon India

I had used my debit card to make a purchase from Amazon. India. Later I went for a refund. The refund reference number from the seller is 30005402810274176502095.As per their mail it should have been credited into my account (Corporation bank-Mogappair) by at least 11/10/2020.But nothing has come in so kindly check and credit the refund amount to my account. Already a mail has been sent to [protected]@unionbankofindia.com in this regard.
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