Union Bank Of India — Regarding the arrogance and laziness of staff members

Address:Madhotanda Raipur-275204

Dear sir,
I have something very important to tell against the union bank of India branch Raipur pin-275204. For two weeks I have been visiting to this branch to open my account, but I am fed up with the staff behaviour and the kind of service we are getting . I just want to point out some of problems that we are facing.
1. I applied for UBI saving bank account and visited to the branch with my original documents and print form of the application. They rejected my application without providing any reason. They don't even give proper information.
2. The staff is full of arrogant and lazy people. They make us stand outside the branch building for hours but still we don't get our work done .
3. My mother is having a account in the same branch but they are not providing the passbook. Some of the staff members are saying to come on Monday. When I went to take passbook on Monday then they told me that passbook is only distribute on Thursday . So now come on Thursday.
4. They don't even open and close bank on proper time . After 10 they open bank and before 2pm they close it . Due to this lot of people have to return home in agony.
5. A lot of people do not get passbook and ATM on time after opening account. So they have to be in trouble and visit bank again and again for this simple thing.
6. Passbook printing machine are run only once in a week, creating a lot of problems for people.

please look in to the Matter as soon as possible. An early response from your side would be highly appreciated.
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