Union Bank Of India — Regarding the government subsidy on my education loan

Address:

Ratlam, Madhya Pradesh, 457001

I took an education loan from Dahnmandi Ratlam branch of your bank in November 2012 for my post graduation. My account is [protected]. I have started paying my EMIs from January 2017. In early 2016, I observed that I am not getting the benefit offered by our state government in the form of subsidy for the interest on my loan. I contacted the the loan represenative of the branch. Then, I came to know that my application to the subsidy was not forwarded by the branch in due time. After that I forwarded one complaint to Manager of that branch before a month but still no action taken by them.