Union Bank Of India — School Fees payment deducted twice

Address:

793002

Dear Sir

I have paid school fees Rs 1800.00 for the quarter Apr-Jun 2017-18 of my niece Name Sandarisha of Class VI – Shillong (Upper)/Guwahati [Unique ID [protected]], through internet banking vide transaction No: ISMP[protected]. Due to technical problem in internet banking, payment was made four times as follows:

1. First transaction was cancelled mentioning “Unauthorised authentication from the Bank” (SBI)
2. Second Transaction was again cancelled mentioning “Unauthorised authentication from the Bank” (SBI)
3. Third transaction was again cancelled mentioning “Unauthorised authentication from the Bank” (SBI)
Amount of one of the transaction was reversed and received whereas the second and third was deducted. (SBI)
4. Transaction was successful the fourth time vide transaction No: ISMP[protected] (Indian Bank)

In view of above fact you are requested to do the needful also refund the Rs.3600.00 in my account.
Thanking you sir. Arkirang Swer