Union Bank Of India — transaction retracted amount not credited to the account
N
Nikita Kunjir
from Pune, Maharashtra
Address:
Pune, Maharashtra, 411006
My transaction at the deposit machine atm id opun[protected] at bund garden road pune had been retracted on 9th of nov. The amount of rs. 7700 has still not been credited to the account. Is the bank going to pay interest on this 7days delay?? Why does the customer have to suffer due to the machines fault?? The customer care executives had told me that it should be deposited within 3-4 days and maximum seven days. Today i am being told that it will be deposited on 7th day if not then the further procedure will be told. If this is how long it takes due to a machines fault i would want to know how does the bank compensate the customer for the delay? In case of emergency.. I had to transfer the amount on 11th of nov which was sunday. If i don't transfer it by this sunday that is 18th of nov then i will be at a loss. Is the bank going to compensate for that too??
Was this information helpful?
No (0)
Yes (0)
Union Bank of India customer support has been notified about the posted complaint.
Nov 17, 2018
Updated by Nikita Kunjir It was done at the Union Bank ATM Deposit macine at Bund Garden Road Pune my account is at the same branch.
Nov 17, 2018
Updated by Nikita Kunjir Complaint no. Is[protected].
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment