Union Bank Of India — unable to transfer money

Address:500081

I have 10000 Rs in money Union bank (Digipurse) account. I am unable to transfer to my debit card. I need to pay credit card bill. For that I tried to Verifiy from https://unionbankonline.co.in/ Other services Verified by VISA after concerning your customer care department. But i am unable to login with My transaction pin. It prompted with an error message "password should be 8..15 characters". If Try to reset password by "Forgot password", after entering virtual card details it showed invalid card details.

Please solve my problem ASAP.

details :
Name : Naresh
Mobile : [protected]
email : [protected]@gmail.com
Virtual card Number : 46** **** **** ** **77
Transaction details :
Feb 2nd - 5000 Rs[protected]
Feb 2nd - 5000 Rs[protected]
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