[Resolved] Union Bank Of India — Union Bank Of India UPI transaction failed
Mariahun, Uttar Pradesh, India
I did transaction through UPI android app, and it was debited 10th feb 2017 06:19 PM.but not credited the money to my friends account. I have submitted online complaint via bank website, but not getting any response. Even I talked ten times to call center people. once they told "you will get money within 48 hours" and second time they told "call center cam not help for case o[censored]PI transaction fails. And you have to submit complaint via app only."
In Union bank UPI app, there is a page of complaint status, but no option to submit complaint.
Then I send mail to [protected]@unionbank and [protected]@unionbankofindia.com on same day, now its over 4 days but not get a single response. Even, I have sent mail to [protected]@unionbankofindia.com with required app screenshots, but from them also not got a single response.
I have some urgency with money, hope you people can understand common man's problem. Else, I would have to twit to #PMO #RBI #Unionbankofindia, will be my last option along with all attached proof.
Amount: 5000.00 rs.
Contact mail ID: ankit.[protected]@gmail.com
mobile no: [protected]
Complaint marked as Resolved Feb 15, 2017
Today, finally got my money back. call center, mbteam. Thanks to UBI.
[Feb 14, 2017] Union Bank of India customer support has been notified about the posted complaint.
Manoj Khedekar's response, Feb 17, 2017
Kindly activate my my ubi account with mobile banking
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