[Resolved] Union Bank Of India — UPI transaction failed
Pune City, Maharashtra, India
I did transaction through UPI android app, and it was failed at 6th Dec 2016 03:00 PM. Still my money not credited to account. I have submitted online complaint via bank website (CaseID:[protected], but not getting any response. Even I talked two times to call center people. once they told "you will get money within 24 hours" and second time they told "call center cam not help for case o[censored]PI transaction fails. And you have to submit complaint via app only."
In Union bank UPI app, there is a page of complaint status, but no option to submit complaint. I have that screenshot, will share on demand.
Then I send mail to [protected]@unionbank on same day, now its over 2 days but not get a single response. Even, I have sent mail to [protected]@unionbankofindia.com with required app screenshots, but from them also not got a single response.
I have some urgency with money, hope you people can understand common man's problem. Else, I would have to twit to #PMO #RBI #Unionbankofindia, will be my last option along with all attached proof.
My transaction no: (UPI Ref no[protected].
Amount: 4900.00 rs.
Contact mail ID: [protected]@gmail.com
Complaint marked as Resolved Dec 8, 2016
Today, finally got my money back after 2 days. But still I did not get any response from union bank customercare, call center, mbteam. Thanks to UBI.
[Dec 08, 2016] Union Bank of India customer support has been notified about the posted complaint.
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