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Unit Trust of India Mutual Fund [UTIMF] Complaints & Reviews

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Updated: Jul 30, 2025
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Unit Trust of India Mutual Fund [UTIMF] reviews & complaints page 42

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J
J. Goveas
from Mumbai, Maharashtra
Jan 16, 2013
Resolved
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Address: Mumbai City, Maharashtra

I had submitted my units for redemption at UTI office at JVPD Scheme on 7 january 2013. I am a senior citizen and I need money. Till dat the proceeds have not been sent to me.or to my account.

Mrs. J Goveas
Aug 13, 2020
Complaint marked as Resolved 

Unit Trust of India — Wrong Redemption of my units

Wrong Redemption of my units.the request was never given by me in person.for your ref Reg FoliNo:MU[protected] Investor ID No:[protected]
Fund name:Master Growth 1993
No.o[censored]nits.:1000
Dear Sir,

We have seen your above query regarding non receipt of repurchae amount.

In this regard, for conveying you the status we request you to provide further details as certificate no., folio no. or membership no. of your investment.

Thank you for investing in UTI Mutual Fund and assure you best of services at all times.

Regards,

For UTI Mutual Fund, Dept of Operations
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    pazzy
    from Kolkata, West Bengal
    Jan 11, 2013
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    Address: Bhagalpur, Bihar

    Sir,
    My father buy 700 unit o[censored]ti scheme clause 11....I want to know the value of following certificate no..[protected], 93 ,94 ,95, 96,97 ,99..
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      sushil_1958
      from Mumbai, Maharashtra
      Jan 11, 2013
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      Address: Maharashtra

      To,
      UTI Mutual Fund
      Ground Floor, Lotus Court Building,
      Office No 196, Jamshedji Tata Road,
      Opposite Samrat Hotel,
      Churchgate,
      Mumbai - 400020

      Sub: Dividends & statements of Account – UTI Master Plus & Master Gain 1991
      Dear Madam,

      As per our telephonic talk. I am not recd below four statements of dividends.

      Our Folio Nos:
      1.[protected]
      2.[protected]
      3.[protected]
      4.[protected]

      Kindly check your mail id [protected]@uti.co.in also....
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Sir,

      We have seen your above query and wish to inform you that the reply has been sent to your email ID provided by you in your mail.

      Regards,

      For, UTI Mutual Fund, Dept of Operations
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        J
        jikatt
        Jan 9, 2013
        Resolved
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        Address: Ernakulam, Kerala

        K.M.JOSEPH ,708G FLAT DD GOLDEN GATE , PALACHUVAD,PADAMUGAL ,KAKKANAD, KOCHI 30
        Ref- My SCUP NO. SC[protected]
        I invested money in UTI in the Senior citizens plan years back. I was given a court verdict in my favour with compensation against UTI to have the cashless facility of hospitalization treatment for Ayurvedic treatment.But the UTI was trying to evade the verdict and so again I approached the Consumer court , Kannur,kerala. Only after the court sent an arrest warrant to the Chairman, the UTI obliged to pay the compensation.The UTI gave me the list of ayurvedic hospitals with which they have an agreement .SO I availed the ayurvedic treatment in Amala Ayurvedic hospital, Thrissur, Kerala IN 2008.Based on their letter and the court verdict I got admitted again in the Amala Ayurvedic hospital, Thrissur,Kerala on 16 august 2012.When the hospital contacted the UTI the Amala hospital was informed that no hospitalization is permissible.Immediately I contacted the UTI Thrissur branch manager, Regional manager, chennai,Chairman UTI. Since I could not get any information from from any one of them I sent a series faxes,registered leters and emails to them.The uti authorities kept mum and finally when I sent fax that I would take legal action, they sent fax to the hospital to avail the cashless hospitalization facility on 22SEPTEMBER 2012 and I was discharged from the hospital. So far the UTI has not disbursed the amount to the hospital even after three months. Now the hospital is asking me to pay the amount since the UTI has not paid them.The uti is actually delaying and troubling me like this which is against the court verdict.Therefore I request you to take action for the redressal of my grievance. Since I am now in Taiwan with my daughter I request you to communicate with me in the email [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          sushil_1958
          from Mumbai, Maharashtra
          Jan 3, 2013
          Resolved
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          Address: Maharashtra

          I am trying to contact no.[protected] / [protected] but ur mobile came The vodafone no. not accepting any calls try to after some time / another no is coming totally busy. So how can i contact to u, & solve the problem
          Aug 13, 2020
          Complaint marked as Resolved 
          To,
          UTI Mutual Fund
          Ground Floor, Lotus Court Building,
          Office No 196, Jamshedji Tata Road,
          Opposite Samrat Hotel,
          Churchgate,
          Mumbai - 400020

          Sub: Dividends & statements of Account – UTI Master Plus & Master Gain 1991
          Dear Sir,

          We had sent letters to your Churchgate office to get details of Dividends and statements from beginning till date. But your staff is not accepting the letters as they do not want to respond in writing. We are getting oral details which are incomplete.
          Our Folio Nos:
          1.[protected]
          2.[protected]
          3.[protected]
          4.[protected]
          5.[protected]
          6.[protected]
          7.[protected]
          8.[protected]
          9.[protected]
          Dear Mr. Gupta,

          We have seen your above query and wish to inform you that the reply has been sent to your Email ID registered in our record.

          We thank you for investing in UTI Mutual Fund and assure your best of our services at all times.

          Regards,

          For, UTI Mutual Fund, Dept of Operations
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            S
            swapan bhaskar
            from Gurgaon, Haryana
            Dec 25, 2012
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            Address: Punjab

            I'm having 100 units, 400 units, 20 units, 80 units, 40 units vide units certificates no.[protected] dated 01/07/92,[protected] dated 20/07/92, [protected] dated 09/02/94, [protected] dated 09/02/94 and [protected] dated 01/07/96 respectively with my address as Ms. Sarita WS 128-129, Basti sheikh, Jalndhar with second name Mr. Chaman lal mehandiratta. I wish to know that how i can get these units redeemed and what is the present value of these units. Kindly send me the information at "[protected]@yahoo.com"
            I will be thankfull for early response.
            Thanking you.
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Mr. Bhaskar,

            We have seen your above and wish to inform that the matter has been taken up with the concerned registrar. You will receive the reply shortly.

            Regards,

            For UTI Mutual Fund, Dept of Operations
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              P
              Prabuddh Singh
              from Ahmedabad, Gujarat
              Dec 22, 2012
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              to know about the money invested

              Sir,
              i want to know about my money invested in the children growth fund
              Unit certificate no.-[protected]
              Date of maturity-19/01/2015
              where should i contact for my returns. please reply me as soon as possible. at my email id-prabuddhksinghgmail.com
              thanking you...
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              G
              girishkumar3066
              Dec 10, 2012
              Resolved
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              Address: Uttar Pradesh

              Sir,
              I had purchased an UTI - CBF Folio #[protected] for my daughter RAKCHHITA SABHARWAL (Spelling mistake) That time we did not notice But her name in all oTher documents is RAKSHITA SABHARWAL pronunciation is same.
              I recived cheque # 10924809 amount Rs. 23325.08 dated 15-May-2008 from M/s. Karvy Computer Share Pvt. Ltd. Hyderabad, on The name of RACHHITA SABHARWAL due to spelling difference bank did not accepted & our agent Mr. Sushil kumar sent cheque back to M/s. Karvy computer Th request to change spelling wiTh all documents.
              After so long & many time we sent Them proof like photocopy of bank passbook passport affidavits but same delay now i am so disappointed from Them That i registered my complain to you.
              I hope you will do The needful to get my payment.
              Thanking you,
              Girish C Sabharwal.
              FaTher of Rakshita Sabharwal
              Aug 13, 2020
              Complaint marked as Resolved 
              Sir,
              I had purchased an UTI - CBF Folio #[protected] for my daughter RAKCHHITA SABHARWAL (Spelling mistake) That time we did not notice But her name in all oTher documents is RAKSHITA SABHARWAL pronunciation is same.
              I recived cheque # 10924809 amount Rs. 23325.08 dated 15-May-2008 from M/s. Karvy Computer Share Pvt. Ltd. Hyderabad, on The name of RACHHITA SABHARWAL due to spelling difference bank did not accepted & our agent Mr. Sushil kumar sent cheque back to M/s. Karvy computer Th request to change spelling wiTh all documents.
              After so long & many time we sent Them proof like photocopy of bank passbook passport affidavits but same delay now i am so disappointed from Them That i registered my complain to you.
              I hope you will do The needful to get my payment.
              Thanking you,
              Girish C Sabharwal.
              FaTher of Rakshita Sabharwal
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                K
                kirankumarikanchan
                from Bengaluru, Karnataka
                Dec 5, 2012
                Resolved
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                Address: Gaya, Bihar

                Dear sir,
                I am a holder o[censored]TI children's gift growth fund unit scheme, 1986 . My details are:
                Unit certificate no-[protected]
                Date of purchase:22/10/1997
                Date of Maturity: 17/09/2018

                I want to know the status of my account. How much amount has been collected on this account so far? this is urgent and I request you to respond by mailing the details to be immediately. looking forward for your response by the earliest.

                Please mail me the details on [protected]@gmail.com

                Thanks a lot.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Kiran,

                We have seen your above query and wish to inform you that the matter has been taken up with the concerned registrar. You will receive the reply very soon.

                Regards,

                For, UTI Mutual Fund, Dept of Operations
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                  J
                  jmohanmit
                  from Arakkonam, Tamil Nadu
                  Nov 12, 2012
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                  Address: Vellore, Tamil Nadu

                  UTI - Unit Trust Of India: Folio - [protected]

                  Dear Sir,

                  The subject investment was made in 1993;
                  Its almost 20 years now, my matured amount was not settled by UTI;
                  I have written many mails to UTI and higher government authorities, its is waste of time.

                  UTI being a public organisation, playing a delay tactics in returning the maturity amount.

                  I am tired and sick of writing to UTI;

                  I need your help getting my maturity amount back.

                  Kindly do the needful.

                  Regards,

                  Y. Pamme Leena

                  34 Anna Street,
                  Kamaraj Nagara,
                  SHAW Nagar,
                  Arakkonam – 631004.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    H
                    hraj17
                    Nov 1, 2012
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                    Address: Ahmedabad, Gujarat

                    hi !
                    my father invest some money in UNIT TRUST OF INDIA MASTER EQUITY PLAN 1993.......i just found some certificates of them.......can u please guide me how can i find the recent value of it

                    thanks
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Sir,

                    We have seen you above query. We request you to provide correct Unit Certificate No., Folio no. and distinctive no. o[censored]TI MEP 93 certificate or forward us a scanned image of the certificate to enable us to look into it and advise you suitably.

                    Regards,

                    For UTI Mutual Fund, Dept of Operations
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                      S
                      surendrasinh
                      from Bengaluru, Karnataka
                      Oct 22, 2012
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                      Address: Anand, Gujarat

                      Sir,
                      I have invested money as per below statement. Still to day I have not received any
                      money from the company or no information from the trust.

                      Details are as under:
                      UNIT TRUST OF INDIA GMIS - 1991 7 YEAR MIS
                      Unit Certicate Nos.


                      1 UNITS 600 [protected]
                      2 UNITS 200 [protected]
                      3 UNITS 500 M [protected]
                      4 UNITS 500 M [protected]
                      5 UNITS 300 DF[protected]

                      Hoping for favourable reply urgenlty.

                      Thanking you

                      RT Khengar

                      Ratnasinh Thakorsinh Khengar
                      16, Nityanand, Ganesh society
                      Behind Panchal Hall, Near Town Hall
                      Anand 388001 Gujarat state
                      Phone :[protected] Mobile :[protected]
                      Dear Mr. Khengar,

                      We have seen your above query and wish to inform you that the matter has been taken up with the concerned registrar. You will receive the reply very soon.

                      Regards,

                      For, UTI Mutual Fund, Dept of Operations
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                        parth.xtr
                        from Amravati, Maharashtra
                        Oct 17, 2012
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                        Address: Amravati, Maharashtra

                        My name is Satish Vora,my grandmother Smt. Padmavati Vora took RAJLAKSHMI UNIT SCHEME
                        Certificate No.:- R[protected]
                        No o[censored]nits:- 500
                        Name of Holder:- Sonia Deven Vora
                        Date of Maturity:- 8/10/2013

                        Please inform me what to do for to get funds back with RETURN!!!!
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Sonia,

                        We have seen your above query and wish to inform you that the matter has been taken up with the concerned registrar. The reply in this regard will be received by you very soon.

                        Regards,

                        For, UTI Mutual Fund, Dept of Operations
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                          V
                          vidya dhamija
                          from Indore, Madhya Pradesh
                          Oct 9, 2012
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                          details of certificate no 308950030001612

                          Address: Visakhapatnam, Andhra Pradesh

                          Kindly let us know the status & Amount payable as on date for the mentioned certificate no.:

                          Certificate No.- [protected]
                          Date Of Purchase- 19.09.1994
                          Date Of Maturity- 23.05.2014
                          PLAN-Childrens gift growth fund 1986
                          Name- Ms. Vidya Dhamija...
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                          pandurangarao.t
                          from Bengaluru, Karnataka
                          Oct 3, 2012
                          Resolved
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                          Address: Tamil Nadu

                          unit trust of india issued a bond on children growth fund-1986 to smt.manjula reciding in hospet in the name of A.Shalini dated[protected] certificate no-[protected]. date of purchase[protected]. The date of maturity is[protected].The next no is in the name of A.Nandini-n0-[protected]-date of purchase[protected].Date of maturity[protected].The amount not received for both the funds. It seems The cheque came to Hubli branch but has been returned to chennai branch.The RUD no.for Shalini is 4448 and RUD no of Nandini is 4446. My account no is [protected]-sbi-hospet Gen:28470 AGM:24250-I am reciding in Hospet,Bellary district.
                          manjula.A,mother of Shalini and Nandini.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          please do the needful as mrs. manjula is in need of money.
                          Dear Manjula,

                          We have seen your above query and wish to inform you that we have taken up the matter with the concerned registrar. The correspondence regarding the same will be received by you shortly.

                          We request you to provide you contact no. to enable us to contact you and convey you the satus of your investment. Also you may please provide Email ID if you have.

                          Regards,

                          For UTI Mutual Fund, Dept of Operations
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                            V
                            vssuresh.kumar
                            Aug 23, 2012
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra

                            With due respect and also keeping trust on your valuable services, I wish to write a few lines, for your kind consideration and fair justice:

                            I am an NRI and I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund (Dividend Option) and my Folio Number is[protected]. During my vacation in May/June 2011, I had requested through UTI Mutual Fund, Kalyan for changing my bank mandates in their records, since I had requested HDFC Bank to close my bank account. While accepting my request, the UTI Officials did not make any comment on my request. During my recent vacation in May/June 2012, I had surprisingly seen a regret letter sent by their Registrar & Transfer Agents – Karvy, saying that they could not process my request for the reason that my Old bank proof is missing. A copy of the letter is enclosed for your kind information. I had protested on their negligence and irresponsibility, but they were on the same stand. I had re-submitted all the documents on 21st May 2012.

                            In the meantime, UTI Mutual Fund had declared the following Dividends against my portfolio for year 2011 and transferred the same to my closed and inoperative bank account with HDFC Bank; despite holding my request for changing bank mandates.

                            30/05/2011 Dividend Pay Out @ Rs.0.50000000 per unit Direct Credit HDFC BANK ~ 07/06/2011 [protected] 1,901.11 0.00 0.00 1,901.11
                            30/11/2011 Dividend Pay Out @ Rs.0.40000000 per unit Direct Credit HDFC BANK ~ 08/12/2011 [protected] 1,520.89 0.00 0.00 1,520.89

                            I have exchanged several letters and e-mails in this connection, but all my efforts are on vain. They have neither provided me a proper justification on my complaint, nor did they reimburse my lost Dividend amounts which they had wrongly transferred to closed bank account with HDFC. All my letters/ e-mails seeking explanation from UTI Mutual Fund seems directed to their Registrar & Transfer Agents – “Karvy” and they are providing me irresponsible answers and trying to mislead my complaint. My letters/e-mails never seems to reach the higher management.

                            Moreover, they are maintaining a hopeless and irresponsible Customer Care Service.

                            Is it justified? When my request for changing bank mandates is already available in their office, why did they choose to transfer my Dividends to a closed and un-operated bank account? Who authorized to do so? Why they did not provide my Dividends through cheques? Is this the way of treating a valuable customer who has invested with full faith on UTI Mutual Fund?

                            Due to the negligence o[censored]TI Mutual Fund, I am losing a substantial amount of Dividend, which is not acceptable to me. Therefore, may I request your good office to take up my issue with the higher level management o[censored]TI Mutual Fund and pressurize them for reimbursing my lost Dividends?

                            Best regards,
                            V. S. Sureshkumar
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            HDFC Bank — MUTUAL FUND TRANSFER

                            HI SIR ,
                            VERY BAD SERVICES THANKS TO SHALIMAR GARDEN BRANCH ,MY MUTUAL FUND AMOUNT HAS NOT BEING TRANSFERED AS AFTER SEVERAL REQUEST I CAN GIVE YOU MY FOLIO NUMBER AND THE ACCOUNT NUMBER IF YOU CAN GIVE GOOD SERVICE ,MY FOLIO NUMBER IS 3127090/85, 2832648/32 AND THE ACCOUNT NUBER SIR/MADAM TO WHICH CREDIT [protected],MY CONTACT NUMBER IS [protected] IF YOU CAN DO EARLIEST AS MY MAIL ID IS [protected]@REDIFFMAIL.COM .PLEASE CONSIDER AS WROTE SEVERAL MAIL TO YOUR BANK AND IN WRITING IN YOUR SHALIMAR GARDEN SAHIBABAD BRANCH ,THEY THROWN ME SEC 18 NOIDA NO RESP0ONSE OVER THERE PLEASE HELP ME EARLIEST AS MY DAUGHTER 2 YEARS OLD IS NOT WELL PLEASE CONSIDER NOT SYMPATHY REQUIRE I GOT TOOOO MUCH OF IT ,I REQUIRE RESULT IF ANY BANK OFFICIAL READ TAKE AN ACTION BEFORE I KILL MYSELF.
                            THANKS AND REGARDS
                            PRASHANT KUMAR GUPTA
                            Dear. Sir/Madam,


                            WARM GREETINGS FROM JOHOLIDAYS TOURS & TRAVELS.


                            Our web: www.joholidays.com









                            Thanking You.
                            Best regards.
                            Jomy mathew.
                            Sales & Marketing Manager.
                            Cont- Mob-[protected].
                            [protected]

                            UTI — Dividend

                            I hold UTI Masrweshare Plus Unit Scheme-1991 ,unit shares 500 Reg Folio no 118469 certificate nos.
                            00611141 to45 distinctive no.[protected],[protected], 06549001=[protected],[protected], and[protected] each of 100 units of the value of Rs. 10/unit issued on 2nd March 1992, in the name o[censored]SHA SINHA no dividend has been received for the last several years. No portfolio information is being sent by UTI so I do not know which year dividend has been distributed or when not. Please take with Portfolio Manager to give the updates to the registered address or to this email address..........Usha Sinha
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                              V
                              vssureshkumar
                              Aug 18, 2012
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                              Address: Thane, Maharashtra

                              Sir, I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund (Dividend Option) under Folio #[protected] and I had lodged a complaint about UTI Mutual Fund with the Respectable Forum regarding my two Dividend Warrants of year 2011, which they had wrongly transferred to my closed and unused Bank Account with HDFC Bank, despite having my request for updating my new bank mandates. Now UTI Mutual Fund and their Registrar & Transfer Agents - Karvy have been repeatedly sending me e-mails after e-mails and trying to defend their part. In one of the recent e-mails from UTI, one Nanda Malai (Position is not known) says that they had conducted an investigation with HDFC Bank and found that my Bank Account is still active. I regret to inform the Respectable Forum that I have not authorized / requested any one in UTI / their Registrar & Transfer Agents - Karvy to conduct an investigation whether my bank account is still active or not active. Unless the customer has some problem with his existing bank account or the same is closed, he would not approach with a request for changing his bank mandates, which may kindly be noted. Due to negligence o[censored]TI or their Registrar & Transfer Agents, my bank mandates are not updated well in time in May/June 2011, resulting that I have lost my Dividends for which UTI Mutual Fund is responsible. My argument is that my request for changing bank mandates is already available in their office, why did they transfer my Dividends to my closed and inactive bank account with HDFC Bank? Whey they did not dispatched my Dividends to my postal address. Why they did not hold my Dividend and write to me?

                              From the above, it is quite clear that UTI Mutual Fund is in a fault and therefore, the Respectable Forum should insist them to reimburse my lost Dividends through my new bank mandates, immediately without any further delay.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                V
                                Vaniyapillil S. Sureshkumar
                                Aug 9, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai Suburban, Maharashtra

                                Sir, I am an NRI from Saudi Arabia and I am holding 1514.215 Units o[censored]TI Dividend Yield Fund under Folio #[protected]. I regret to bring to your kind notice that UTI Mutual Funds had wrongly transferred my two Dividend Amounts (Rs.1,901.11 & Rs.1,520.89, totalling to Rs.3,422/- to my closed bank account with HDFC Bank. In fact, I had submitted my request for changing bank mandates from HDFC Bank to State Bank of India, Murbad Road Branch, Kalyan, during my vacation on May / June 2011, but they lost them same and informed me to re-submit my request. I have fulfilled the same during my recent vacation on May/June 2012. When there is pending action against a request for changing bank mandates submitted by their potential customer, how did they transfer my Dividends to a closed and inoperative account? May I request your respectable Form to kindly investigate on the issues and instruct UTI Mutual Funds to refund my unpaid Dividend Warrants of year 2011.

                                Since there is negligence on their (UTI Mutual Fund) part in handling customer complaints, I have lost my faith on UTI.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Uti Mutual Fund — DIVIDEND FOR YEAR 2011

                                Sir, I am an NRI from Saudi Arabia and I am holding 1514.215 Units o[censored]TI Dividend Yield Fund under Folio #[protected]. I regret to bring to your kind notice that UTI Mutual Funds had wrongly transferred my two Dividend Amounts (Rs.1,901.11 & Rs.1,520.89, totalling to Rs.3,422/- to my closed bank account with HDFC Bank. In fact, I had submitted my request for changing bank mandates from HDFC Bank to State Bank of India, Murbad Road Branch, Kalyan, during my vacation on May / June 2012, but they lost them same and informed me to re-submit my request. I have fulfilled the same during my recent vacation on May/June 2012. When there is pending action against a request for changing bank mandates submitted by their potential customer, how did they transfer my Dividends to a closed and inoperative account? May I request your respectable Form to kindly investigate on the issues and instruct UTI Mutual Funds to refund my unpaid Dividend Warrants of year 2011.

                                Since there is negligence on their (UTI Mutual Fund) part in handling customer complaints, I have lost my faith on UTI.

                                Best regards,
                                V. S. SURESHKUMAR
                                C/o. Nesma & Partners Contracting Co. Ltd.,
                                P.O. Box 1498
                                Al Khobar 31952
                                Saudi Arabia
                                Mob # [protected]
                                Dear Mr. Sureshkumar,
                                We have seen your above query and wish to inform you that the reply has been sent to your email ID .

                                Regards,

                                For, UTI Mutual Fund, Dept of Operations
                                Dear Mr. Sureshkumar,

                                We have seen your above query and wish to inform you that the reply has been sent to your email ID.

                                Regards,

                                For, UTI Mutual Fund, Dept of Operations
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                                  Vaniyapillil S. Sureshkumar
                                  Aug 6, 2012
                                  Resolved
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                                  Address: Mumbai Suburban, Maharashtra

                                  Sir, I am re-submitting my complaint with UTI Mutual Funds with high respect belief on the Forum. I am an NRI from Saudi Arabia and I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund. I had requested UTI Mutual Fund, Kalyan Office to change my bank mandates from HDFC Bank to State Bank of India, Kalyan Murbad Road Branch, Kalyan, in May/June 2011, but they had lost my request itself. During my recent vacation in May/June 2012, I had surprisingly seen a letter sent by their Registrar & Transfer Agents - Karvy, requesting me to re-submit my request with all supporting documents and I did so. In the meantime, they had declared and transferred my Dividend Warrants for year 2011 (Rs.1,901.11 + Rs.1,520.89 = Rs.3,422/-) to my closed and inoperative Bank Account with HDFC Bank. When my request for changing bank mandates is already available in their office, how did they transfer my Dividends for year 2011 to my closed bank account? Therefore, I would respectfully request the Forum for insisting UTI Mutual Fund to reimburse my above Dividend Warrants, as soon as possible.

                                  Please note that I have invested my hard earned money. So, I should get my Dividends wrongly credited to my closed account with HDFC Bank, as soon as possible.

                                  Due to their negligence, I have lost my faith on UTI Mutual Funds.

                                  Best regards,
                                  V. S. SURESHKUMAR
                                  C/o. Nesma & Partners Contracting Co. Ltd.,
                                  P.O. Box 1498
                                  Al-Khobar 31952
                                  Saudi Arabia
                                  Mob # [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear Mr. Sureshkumar,

                                  We have seen your above query and wish to inform you that the reply has been sent to your email ID.

                                  Regards,

                                  For, UTI Mutual Fund, Dept of Operations
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                                    Vaniyapillil S. Sureshkumar
                                    Aug 5, 2012
                                    Resolved
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                                    Resolved

                                    Address: Mumbai Suburban, Maharashtra

                                    Ref : Folio No.[protected]UTI Dividend Yield Fund)
                                    Sub : Dividends of year 2011 & 2012

                                    With due respect and faith on the Forum, I am submitting a Complaint about UTI Mutual Funds, on their irresponsibility and negligence, as under:

                                    I am an NRI and I am holding 1,514.215 Units o[censored]TI Dividend Yield Fund under Folio No.[protected]. I had requested through their Kalyan Office (Branch) to change my Bank Mandates through their prescribed form, with all the documents during May/June 2011, but they had lost my request itself. I had personally submitted my request to t

                                    During my recent vacation in May/June 2012, surprisingly I had seen a letter sent by their Registrar & Transfer Agents – Karvy, requesting me to re-submit my request with all supporting documents, which I did so. Thereafter, I received an e-mail confirmation from UTI for having updated with my New Bank Details of State Bank of India, Murbad Road Branch, Kalyan, in their records.

                                    I had protested on their irresponsibility and negligence and had exchanged several e-mails to their Customer Service, but all my efforts are on vain. However, they kept blaming me that my request was incomplete.

                                    In the meantime, they were declared Dividends on my holdings (UTI Dividend Yield Fund), as detailed below:

                                     Rs.1,901.11 & Rs.1,520.89 for the Financial Year 2010-11
                                     Rs.1,520.89 for Year 2011-12
                                    As per my request, UTI Mutual Funds had sent me an e-mail notification showing that all the above Dividends have been transferred to my old and inoperative Bank Account with HDFC on 30th May 2011, 30th November 2011 and 26th June 2012, respectively. Please note, my Account with HDFC Bank.
                                    When I have sent a Notice to UTI Mutual Fund on 1st August 2012, they have credited Dividend Warrant for Rs.1,520.89, for the year 2011-12, to my new Bank Account with State Bank of India. But, they are still silent on my other two Dividend Warrants.
                                    Is it justified? Why should I be in a loss for their negligence and irresponsibility? When my request for changing Bank Mandates is already available in their office and my request is not implemented, they could have either dispatched my Dividend Warrants to my available postal address, instead of transferring the same to my closed and inoperative account with HDFC Bank.

                                    Therefore, may I request the Respectable and Honorable Forum to be kind enough on me and advise UTI Mutual Fund to reimburse my unpaid Dividend Warrants, without any further delay?

                                    Hoping for a fair justice on my complaint.

                                    Yours truly,
                                    V. S. SURESHKUMAR
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    uti mutual und — no transfer of uti fund

                                    i asked for switchover o[censored]ti mnc fund folio no.-[protected] to infrastructure fund. no information has been recieved till date. my mnc fund units have been shown as zero but infrastucture units have not been credited
                                    kindly inform credit o[censored]nits and furnish account statement for the same
                                    Dear Mr. Sureshkumar,
                                    We have seen your above query and wish to inform you that the reply has been sent to your email ID .

                                    Regards,

                                    For, UTI Mutual Fund, Dept of Operations
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