Unit Trust Of India Mutual Fund [Utimf] — Non response from uti in regards to re-kyc of my nps account

My NPS PRAN[protected] is freezed since last one year due to KYC verification at UTI end.
Although I am a KYC verfied customer o[censored]TI and having uti mutual fund Folio No. :[protected].
As advised by NPS, I have reminded UTI multiple times over emil
[protected]@uti.co.in
and phone for completing the KYC formalities at the earliest.
Regards
Pallabi Biswas
PAN BGRPB6953P
PRAN [protected]
mobile : [protected]