United Bank Of India [UBI] — 6000 only given but 10000 debited by icici atm from ubi card

Address:

DEPARTMENT OF MANAGEMENT, VINOBA BHAVE UNIVERSITY, HAZARIBAG., 825301

Dear sir,

This is the complaint letter against United Bank of India, Hazaribag, branch Code- 1740 and Icici Bank Hazaribag.

Respected sir,

This is to inform you that on dated 10/05/2019 I have withdrawn Rs. 10000 from my united bank of india debit card from the ICICI ATM located at Kallu chowk, Hazaribag, but only Rs 4000 has been given by the machine and remaining 6000 has not been received by me, my account has been debited with Rs. 10000 and slip of Rs 10000 debited has been generated.

Immediately I have complain it to my mother branch o[censored]BI on the same date also at ICICI bank but only UBI has accepted my complaint letter.

Till now my complaint amount Rs 6000 has not been credited in my account, whereas the Bank has committed me that it will be resolved within 7 working days. Now the time has been crossed.

This is also inform you that the customer care number o[censored]BI, [protected] is not responding by any one, i was regularly trying, it is ringing but not picking up by any one of them. And ICICI bank has not positively responded me by telling me that it is the issue of main your account holding bank. finally i have submitted my complaint into UBI.

Details about the transaction:

Name of the account holder- AHMAD AZHAR

Bank – United bank of india, hazaribag,

Branch Code- 1740

Account number[protected]

ATM ID of ICICI kallu chowk number- SECNK761 (where the transaction happened.)

TIME OF WITHDRAWAL FROM ATM- 9:30 AM

SLIP NO (generated by ATM) - #CPI25#

DENOMINATION OF 4000 WHICH I RECEIVED as 500*4, 200*9, 100*2. total = 4000

COMPLAINT NO GIVEN BY UBI- 533245, LODGED ON[protected]

AND ALSO- REF[protected]

Kindly resolve my issue and please find the attached application letter and slip generated which has been submitted in the UBI.

I shall be grateful to you for the same.

Thank you,

Regards,

Ahmad Azhar

[protected]

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