United Bank Of India [UBI] — a refund from amazon

Address:

C-61,sector-8, 769009

A refund was initiated from amazon on 1st july.
Reference refund number:[protected]
Its been 9 days i dint get my refund back for
Rs/-1308
I tried to call your customer service but its says number doesn't exist.
I too called many times the amazon customer care, they say its all clear from their side and they have processed my refund since 1st july.
Its your bank problem that you havn't received your refund back.
Please help me out regarding this and process my refund as fast as possible.
Its urgent sir!