United Bank Of India [UBI] — Irresponsible manager | |||
It is disappointing that your bank manager has been so irresponsible and unprofessional. This kind o[censored]nethical behavior is not at all expected and welcomed by any customer. As a consequence of your deficient service and the repeated incompetency displayed by your manager, i have suffered undue hardship and mental frustration. I would like to emphasize that I went to the bank many times almost 6th times, the bank manger totally denied to give me solvency certificate, as he can’t indentify me or not known to him or i dont maintain the account regulary. Fine i agreed that i don’t maintain my account reguarly, but i have being maintaining my account since august of this year. He said he can’t help it as he don’t knew me personally or maintain my account reguarly. So he ask my identity card, like pan card, adhaar, voter card, so i produce all. He ask me what did my family do? So i answer all the question he raised to me. My father is a well reconized public authourity, an elected member of autonomous district council in tamenglong district. My father even wrote an authourization letter identifying that i am his son. But still he don’t give any attention, he told me still he can’t help it, but i keep on requesting if he can help me, so he said come after september 30 will see about it, so i awaited for more than 10 days and i came today on 04 october, he told me when i enter the manager room, he greet me you came again to disturb me? So am i not his customer? So he told me again, we will talk later escaping without giving any attention, wheever i come he ll keep on escaping come tomorrow/later will see about it. So i get frustrated, and he is so irresponsible to serve being a competent authourity. Why he have being asking me imporper query like who is my mla? Is the bank a political scenario? Atlast i have even requested him to give the amount of solvency which i have maintain the amount in my account, even that he refused. So why did the bank manager ill treated me this much? Am’ i some foreigner that the bank couldn’t verified me when i have all the supported document and in my own state? Stop talking about i don’t maintain regualar account, why he ask me if anyone of my family/relatives work in rims hospital where the bank reside in the same campus just for that certificate, so i said no. But i have in other offices, but the manager told me he want only in rims. So i thought this bank branch won’t help me by any means or talk so i requested to transfer my account in other branch. Please take care that this kind of ill treated may reflect in you service which may inversely reflect in your reputation in service. Was this information helpful? | |||
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11 Hemant Basu Sarani, Kolkata, West Bengal, India - 700001
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