United Bank Of India [UBI] — Kyc updation/demand for money for kyc updation

Dear Sir/ madam, My self sulata patra, I have a saving a/c in your United bank of india, station road (77 bus stand) vill & post sankrail, sankrail howrah 711313 branch code 1428 Today I have visited this branch for KYC updation because your CSP branch in chaturbhujkati bhagbatipur agent told me that my a/c got dormant and for re-kyc per a/c need Rs.300-400, My family members another 4 a/c be there so he demand Rs 300-400 per a/c per kyc updation. So I have visit my home branch united bank of india branch code1428 for re-kyc and awere this matter, but your United bank osankrail branch staff support the CSP agent and advice me that you should gave the money Rs.300-400 to your CSP agent for re-kyc because this service only gave CSP agent so I can't help you. So kindly look into the serious matter because i knew very well it is kyc compliance and bank staff doesn't demand for money but your bank staff are involved in corruption and they do not give customer service so I am also escalate this matter to RBI. My a/c detail are given below and I am also attached my pass book for your convenience. Name - Sulata patra A/C no.[protected] Cust Id[protected] Regards Sulata patra [protected] [protected]
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Aug 11, 2021
Updated by Sulata patra
Dear Sir/ madam, My self sulata patra, I have a saving a/c in your United bank of india, station road (77 bus stand) vill & post sankrail, sankrail howrah 711313 branch code 1428 Today I have visited this branch for KYC updation because your CSP branch in chaturbhujkati bhagbatipur agent told me that my a/c got dormant and for re-kyc per a/c need Rs.300-400, My family members another 4 a/c be there so he demand Rs 300-400 per a/c per kyc updation. So I have visit my home branch united bank of india branch code1428 for re-kyc and awere this matter, but your United bank osankrail branch staff support the CSP agent and advice me that you should gave the money Rs.300-400 to your CSP agent for re-kyc because this service only gave CSP agent so I can't help you. So kindly look into the serious matter because i knew very well it is kyc compliance and bank staff doesn't demand for money but your bank staff are involved in corruption and they do not give customer service so I am also escalate this matter to RBI. My a/c detail are given below and I am also attached my pass book for your convenience. Name - Sulata patra A/C no.[protected] Cust Id[protected] Regards Sulata patra [protected] [protected]
Aug 16, 2021
Updated by Sulata patra
Still bank unable to justify the matter. For this type of Corrupt employee nationalize bank's NPA is high
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ples kyc my bank account

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