United Bank Of India [UBI] — refund not processed

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700028

"refund not processed" i have an account on united bank of india, dumdum branch...in this account amazon online shopping chanel added a 10, 999rupees refund on 15th of november'17... But i dont get any kind of rupees... So pls help me to get my full refund money... Here a referense number which was given by amazon... That is =[protected]... So pls give me money on my bank account as early as possible bcs i am really worried about my refund money.. My account number=[protected]