United Bank Of India [UBI] — wbsedcl energy bill payment

Ihave paid wbsedcl energy bill of rs.2053.38/-, through billdesk payment gateway but transaction is not successful, it's showing that digital txn failed goo. Gl/4g2ww3. The amount of rs.2053.38/-has been debited form my a/c[[protected] ifsc-utbi0shnc97). My customer id is[protected] in shyamnagar ss. But the pyment gateway don’t make payment success. Please let me know how i can get refund or payment conformation against the above.
Therefore, i request you to take necessary steps and arrangement for this same. And refund my moneyto the said account.
Thank you,