[Resolved]  Universal Business School — unfair practices and cheating

Address:Mumbai City, Maharashtra

Respected sir / respected madam,

Subject - unfair trade practice by universal business school, mumbai.

We request your urgent attention and support in the unfair trade practice by universal business school, mumbai.

Below is the chronological summary of events and attached is the proof of communication with the college.

1) we have paid first installment (Rs.50, 000) of admission fee to ubs institute on 13 march 2018.

During the admission process, we were assured by mr. Balchandra kurne (Faculty o[censored]bs) that in event of discontinuation with admission, the college fee is refundable with rs.1000 deduction.

2) due to financiall problem (education loan didn't sanctioned)

We highlighted the same to college authorities at our earliest (On 18th april 2018 via mail and calls), to attenuate the inconvenience to them with seat allotment & initiate right process for refund.

3) surprisingly, after our request for discontinuation of course being made, we received a receipt for the course on 31st july 2018, where the never agreed clause (The fee being non-refundable) is listed.

This clause is not listed & agreed, either in the received offer letter or in any communications made before.

4) we had struggled for weeks just to get a concrete response from the college. And it is disheartening that the faculties are making false assertions during induction are not holding up to their end of agreement. It has been very agonizing reaching out to college authorities everyday.

5) we are already financially stressed and have been requesting our refund ever since.

We request you to kindly adjudicate & help us get the refund and take punitive action against such malpractices by universal business school who are suppose to create student friendly environment and establish higher moral grounds for young generation to grow and prosper.

Below are the details of student & details as mentioned in receipt -

Name of the candidate: Abin pk

Application number : MBA/15509034

Mob number: [protected]

Thank you,

Yours faithfully,

Abin pk
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Oct 24, 2018
Complaint marked as Resolved 
I want to remove my complaint
Universal Business School customer support has been notified about the posted complaint.
Oct 30, 2018
Updated by Abin pk
Universal Business School has responded rapidly to my concerns. There is absolutely no amount outstanding and I am satisfied with the remedial action taken by UBS.
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