Universal Travels Complaints & Reviews

Universal bus break down at 12 o clk but no response all are passengers are outside of the bus very worst service for the day...
Mrng i want go to office at 8 o clk how can i go to office it is very bad very very very worst...
Bus number - py 01 cn8622

Bus timing is 7.30 but pickup time 8.30
Chennai dropping time 5.30 now time is 11.30 now travel at pondichery...

Bus condition is very very...

We have booked from trichy to velankanni thru your site for the travel on 12/07/19. We were reported to the address noted in our ticket at the right time what was mentioned in the ticket. We (04tickets)were waiting at the t spot but the bus did not come till 3 Am . LUCKILY one third person from another travesl came and told that your BUS no:PY02K4496 MET AN ACCIDENT. Again he told that, so the bus wont come .We confirmed the number of the...

Booking UNI2728723 on Universal Travels from Trichy to Coimbatore for seat numbers S11, on the[protected] time 16:30:00 boarding at Trichy_KJ_Trvls_Nr_Ttc_Bustand.

Bus was cancelled without notice
No one attending customer care number
[protected]
[protected]
[protected]
[protected]
[protected]

Wat about money i paid??
Booked through http://universaltravels.in
br...

Dear sir/madam,
I have booked a ticket on 05.06.2019, seat no: l3, pnr/ticket no: tgituujxlml, booking id no:[protected], passenger name: shanthi in universal travels. They have cancelled the ticket due to same technical issues. Thay also intimated me that tha ticket amount will be repaid to your account with 2-5 days. Even though tha days have passed i have not received any amount till now from their side and there is also no proper...

My luggage has got missed and i have been giving complaints from the past two days. I have not received any positive response yet.
I had valuable things in the luggage and since it is lost with the travel's responsibility, i wish to claim my reimbursement. Please take appropriate action as soon as possible.
Details of my travel:
Pnr no.: uni2664185
Seat no.: u7
Date of travel: 20/05/19
Boarding time:...

I have booked bus from cheng to bangalore. But we were moved from the same at tiruvalla, as they told new bus will come for us. So we all including ladies and children were made to stand there for 2 hrs. The new bus was not in good condition. It was stopped at salem for about 5hrs making all the passengers stuck over there. Only after 6hrs the manager have sent a new bus. The scheduled arrival time was 6am but we reached bangalore at 3pm....

I have booked a ticket from Coimbatore to velankanni through universal travels on 24.04.2019. Although, I have been waited for more than 2 hours to departure. The manger o[censored]niversal travels, Coimbator, he treated the customers very badly and he used so many bad words to scold the customers. Because of that problem many customers suffered very badly. So, kindly take a necessary action against the travel service....

The basic right of a passenger was violated by not providing a proper boarding address or a phone call through authorities. Still i dont have any idea about my bus and i keep trying to get connected to the phone number which was provided during the time of booking. The number is still switchoff nd neither they have called me from another number. Also they have not given a proper boarding destination or the bus oparetor number. And nobody...

Very pathetic operation and response from the officials. Issues there from ticket booking, bus arrival, bus condition and response and behavious. One month lost but still no refund and nobody picking the phone and no proper response too,. I will never use this in my life time. Being a patient i booked the sleeper class but they sent the semi sleeper bus. They were not listening to change the seats. We had a very worst experience with entire...

I have travelled from chennai to karaikal in TNSTC ordinary bus. I got neck and body pain so i planned to travel in private semisleeper bus. so i booked semisleeper seat in Universal travel Via redbus.
Boarding time is 9.55 pm but the bus arrived at 10.35 pm. Bus sent for the journey was spare with which is not good in condition. Back tyres are about to burst before that it was noticed because of the burnt spell from the tyres. So...

Universal bus service, better the government could block this bus service from public service. They literally stealing passengers money in the name of travels.
In india we have proper rules should be made for these kind of beggars. If the passenger cancel the ticket at last minute, they have to loose their money but what is the punishment given to the bus operator if they fail to provide service after staling the money from our pocket....

We booked a ticket in universal travels from mayiladuthurai to chennai sunday, february 17, 2019 reporting time: 22:45 and departure time 23:00. We waited more than 3 hrs but the bus was not came. We waited from feb 17th 10:30 pm to feb 18th 1 am,. But bus was not came..

Their office near near madhakovil was closed at the time of reporting. We called universal travels-customer care: [protected] / [protected] more then 30-40 times...

Universal Travels - Vlk-Chn0815Pm

GPS device on the bus you are about to travel is not working. We apologize for not being able to provide tracking info of your bus.

- Universal Travels - We apologize that we gave you incorrect vehicle number. CORRECT vehicle number is KL01BX7693. Track YourBus at http://s.yourbus.in/nK7.

- Universal Travels - We apologize that we gave you incorrect vehicle number....

Hi,

I booked a ticket on sunday, 3rd february from pondicherry to chennai 5;30 pm via website. I was on the payment gateway page for more than 15-20 mins but nothing worked out. The money got deducted and i did not receive the ticket or any confirmation message from the travels.

While i tried reaching out to customer care there were 4 numbers given and none of the numbers existed.

Worst website...

Hi,

I booked a ticket with this travels company for travelling from chennai to pondicherry on 16th february, 2019. When i booked the bus was scania ac bus, later when i checked today i could see, they have changed it to a non ac bus.
And in the scania bus, my booked seat is showing free now.

When i called to their customer care number, they did not provide any proper information and when i asked to cancel...

Had booked bus from velakanni but bus is alated in arikal and not came to velakanni. Same thing happend while coming to velakanni we have come in private bus from madivala to hosur at midnight 2 from hosru some bad bus had took us to velakanni at afternoon 2 pm instead of morning 6. This is not the services the customers are expecting. Universal travels are the worst bus serive we are getting.. We want the correct justice or else we have...

I would like to file a complaint about the universal bus services, I am travelling with my 6 year old child from Yesterday 10.15pm Date : 9th of December but its been 22 hours now still i'm travelling in the same bus. This is my pnr-TGYAR2LLZ0Z, Operator PNR - UNI2458914 till now my 6 year old daughter and me on the same bus.The bus got breakdown somewhere nearby Rameshwaram road (Not sure as it was too dark) and there is no response until...

Dear sir/madam,

I would like to file a complaint about the universal bus services, i am working in singapore and i was booked my bus ticket directly from their website during my india trip last month i got a text message from them on the day before and stated bus was canceled due to the breakdown. This is my pnr-uni2391322 and booked date[protected] and travelling date[protected] till now my amount not refunded. Called...

I had booked for travel by universal travels from kumbakonam to coimbatore on 5th nov at 9.45 pm and at 6.45 pm, i had informed that the bus was breakdown and cannot run and we need to make alternate arrangements. During diwali period, no other buses were available, and we had to travel by engaging a cab all the way from kumbakonam to cbe expending rs.8000-10, 000/-. I want reimbursement from the travels concerned....

Dear sir,

I was looked for an a/c bus and i have booked the ticket. It is mentioned that the bus type as "tata a/c seater / sleeper luxury (2+1)". But the there is no a/c on running condition. I was at the boarding point by 12.45 pm before the boarding time 01.10 pm.

Can you please give me an explanation about why you didn't provide the bus as mentioned in ticket?

Based on your reply i will decide...