Universal Travels Complaints & Reviews

I had booked a bus ticket through redbus.com on the universal bus service for the afternoon bus on 13th september from chennai to puducehry - i am so disappointed by the behaviour of this travel company - they cancelled the bus at the last moment and there was no one to help. My refund has also not come yet. Now when i am trying to call the number is always busy. It is very frustrating....

I traveled from tiruvarur to chennai on 27may2018 and the driver is sleeping and made 2 accidents and not driving properly. God grace nothing to happen anyone. He is driniking the tea 1.5hrs in b. Mutlur tea shop and very worst bus for 620. Rs. Even govt bus is better. Fully noise no air suspension. Driving 300km around 8hrs in night time. Always putting headset and listening songs so he is not listening the rear vehicle sound.
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Last time my mother and me we were travelled universal travels chennai to nagapattinam actual boarding time 10 pm but they reached chennai cmbt boarding point 10.30 after the bus start my mother trying to get in the bus before get in the bus the driver start the bus he kept moving condition bus maintained very worst after got down nagapattinam i realized so people don't book this kind of travels.....

Dear sir,
I am sankar i was traveling in karaikal to coimbatore universal travels my traveling deatils

*here is your ticket for boarding*
Route: karaikal to coimbatore

Ticket no: tm5h68324270
Passenger name: sankar k
Pnr: uni2176281
Travels: universal travels
Departure: 09:00 pm apr 18, 2018
Seat numbers: b13

Driver bihaver very very worst i will...

22.03.2018 i have booked two tickets in online by red bus.com from cuddalore to chennai. Performing the journy by 8.40 am. And the boarding point was mentioned in the ticket as 'bharanitravels' near new cinima theatre. But the bus not arrived to that boarding place and we are not able to travel on that day. We booked the seat nos 8 and 9. For a tune of rs.590/-. I kindly request to refund the amount other wise you are aware to face legal...

This is my second time experience worst experience from this type of stupid travels they don’t have any good bus all are from crap not safe also to travell in that.
My firat experience i booked this ticket via goibibo from chennai to velankanni as usual
Bus become late 2hrs then after few hours of bording bus got stucked with engine problem and they stoped near kaaraikal and they took some local mechanic to repair this bus...

A third class bus service, managed by third class persons.
Late running, unclean and bug infested buses, rowdy elements driving the vehicles, changing of buses mid way for saving on diesel money, etc have been complained on numerous occasions. But, no improvement, because of thick skinned attitude.
I have written to redbus also about this. They are also not ready to kick out this travels from their portal....

This is to inform that we had booked an ac bus from chidambaram to thiruvananthapuram. The bus was scheduled at 6.30pm but arrived at 7.30pm.

When the bus had arrived to our shock, it was an unclean non ac. Now neither can i cancel nor stay back here in chidambaram as i have to be in thiruvananthapuram tomorrow. Furthermore, this bus will stop at nagercoil and from there they will arrange another bus to thiruvananthapuram....

I was travelling from chennai to vellankani thru universal travels, driver was using his mobile from the journey start till end.

Its an ac sleeper coach they didn't issue any blanket.

They were penalized by rto for not having documents where we wasted around 0130 hrs.

When the bus crossed karaikal he was ordering liquor thru his mobile with in 10 mins bus stopped and same is delivered....

We booked a bus in universal travels from tanjore to thirunelveli... It is said that the bus will arrive at tanjore at 11pm but it is delayed... It reached only at 1am... And also we booked ac bus and paid rupees 650.. But they changed it into non-ac without asking a single question to us.. And also the cost is also the same 650 as ac bus... This is not the first time.. They are doing this often... Please take action against this.....

I have booked bus ticket to travel from trichy to nagercoil on 23rd december, 2017 and i have cancelled it due to other private reasons. Details are:
Name: v. Jayakumar
Pnr uni2044050
Date of travel: 23/12/2017
Journey: from trichy to nagercoil.
Time of boarding: 23.15 @ trichy junction

I duly informed @ trichy number about my inability to travel and they advised to cancel the ticket immediately...

Bkd tkt online to travel from trichy to nagercoil on 23.12.2017 saturday night. Due to other commitments myself duly cancelled the tkt fo refund. The ref booking no is pnr uni2044050, jayakumar, age 58, seat no.10. Sofar i have not received the refund amt rs.440 in my bank a/c.
Kindly expedite my refund immediately. My mob. No.[protected]. Jayakumar....

I have the book the tickets around 10 pm. Chennai to thirunallar. I got confirmation msg from ur side. With 2 reference phone numbers. I try to called it's in switched off. Then i got the call from one new numbers at 10.15 pm. Sir i m calling from universal bus service. Wr r u. I said im on the way next 10 minutes i ill be there. Boz my boarding point time at 11.20pm at koyambedu. I have reached same time i called up he saying bus left long...

I booked my ticket through red bus. It was a 2+1 seater + sleeper. But the actual bus was a semi sleeper bus which is more like govt setc bus. I booked a seat in front row. But they told me to sit in last row. I just cancelled the trip and came home and writing this review. I have booked some other bus also with this travels. All those were worst experience and this one is the worst ever....

I booked bus a week ago through online from chennai to ramnad on 8/12/17 boarding at 9.30 pm mamallapuram by pass, i got call from ut before 4 hrs this bus is cancelled, says we transfer to next bus, same birth seat is available but it is back side, in my urgent i accepted. Given boarding time 10.30, bus was arrived 11.30, waiting at 1 hr in bus stop, after that some middle location driver says we will transfer to another bus, again wait...

Booked a ticket for my mother-in-law on universal travels through redbus.
Ticket no: tkcu51374136. We were waiting on the boarding point from 11:50 pm till 1:30 am. The number given during booking says doesnot exist. After calling redbus helpline, got couple of numbers which didn't get answered. Even they didn't pick the call while redbus called. I never book universal travels, but this time since redbus given good rating for this...

I have booked bus from muthupet to chennai but they have arranged another alternative bus for that 'dappa otta bus'... I booked lower seats for ladies but they gave upper birth seats... We asked why means they didn't give proper response even for ladies attender telling i[censored] don't want get down and get refund like this in at 11pm of middle night 👿👿... One of worst ever seen... Please remove the bus from booking apps like red bus, goibibi,...

Universal travel.. Such a worst travelling service that i have never seen before the way they care for their passenger seems to be very lethargic and the phone numbers that they have given in online is all either switched off or number does not exist then for what reason they have given all those numbers really disappointed with your service and totally unhappy with your service try to improve your service by proper communications with your...

Hi,
Yesterday i was booked ticked from chennai to karaikal through your universaltravel.in id amount rs.630. Unfortunately my travel has been changed by today. So that i continuously try to cancel my ticked through as above mentioned id but not going to cancel my ticked. The following error code was shown

Your booking details doesn't match with our records. Please login and view the booked ticket history.
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I had booked bus from pondy to coimbatore on 31st aug 7.20pm.. The conductor shouted at me and left me since i was 5mins late. Im new to pondy i got help frm some unknown person.. Chased the bus and got onto it. The bus neither waited for me eventhough i was just behind the bus.. After i boarded.. The bus brokedown at punroti n wasted around an hour.. Then again an hour for dinner.. At 1am the bus stopped at neyveli askin us to change to...