University Of Madras — about refund of admission fees

Address: No 51, venkatanarayana Road, T.nagar, Chennai, Tamil Nadu, 600017

I am s. Vijayalakshmi, i registered b.com commerece in esteemed institution and while making online payment my 1st payment is made successful but i cant move to further step my money also has transffered, i also have proof for that. But i am in situation to apply my admission application as today is last day so i made 2nd payment. So i request u to refund my money. Thankyou.
Further detail about my transaction
Transaction id:[protected]
Transaction amount:7338.92
Transaction time:[protected]:51:50
Customer id:[protected]
Customer name:vijayalakshmi. S
Customer mail id:[protected]@gmail.com
Customer moblie no:[protected]