University Of Madras — Consolidated Mark Sheet-MCA

MCA 2013 passed out students, applied for a consolidated mark sheet on Feb 1st, and visited the MCA section twice, they went for evaluation for a few days. I visited again this week 13/03, MCA section lady told me we don't know the timeline and that it will take time.
They won't worry about the importance of your certificate, I already told them 45 days passed and I need this for my visa process still they don't care about it.
University should distribute the consolidated mark sheet at the time of passing out the year itself, here they collected the money also, and am running behind these guys.
I will wait for a few days If the mark sheet is not ready then I will send an email escalation to Registrar and COE.