University Of Madras — MCA fees

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Madras University distance education online application fees payment

I have applied for distance education MCA. I paid the fees through online phonepe, the amount of ₹.19, 087.47 has been debited and successful from my bank end but Madras University portal still asks me to pay. What app is this?? When the payment is not processed it is the responsibility of the support team to find the amount in deferred or suspense account and give an intimation to the customer or the college to process the application. Worst experience as a customer and there r no proper response. Ask the developers to test the app before it is brought to customer live. Simply giving a statement as support team noted the query isn't going to help in anyway.