University Of Madras — payment not confirmed

Address:Chennai, Tamil Nadu

My name is shamrin. My enrollment number is c18105uen6020. I paid fee of rs. 2154 for my 2nd year b. A english distance education. My money got deducted but the page didn't show any confirmation. Pls check into it. I couldn't login into my account as i forgot my password. So please send a password reset link to my email id. None of the contact numbers you provided in your website attends the calls. Too worst service.
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I have just passed my degree and got my results a month ago. i did the bachelor degree in M.O.P VAISHNAV college . i need my provisional certificate for applying for my canadian visa, it will be helpful if you provide it as soon as possible because i need to submit it before july. thank you.
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    Chepauk, Chennai, Tamil Nadu, India - 600005
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