Upbhokta Suvidha Kendra — Unnecessary harassment

Address:

Mumbai City, Maharashtra

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Subject: un-necassry harasement
My Name: Harshad Larokar
My Contact No.: [protected]
My City: Mumbai
My Complaint Against: Airtel
AirtelContact Details: [protected]
Complaint Category: Mobile service provider
My Complaint Description:


I have taken Airtel mobile sim card connection in the of 23 july 2014 in name of Harshad Larokar
I had taken the connection on a months plan. I had made all my payment for 2 months and connection charges in advance. After 2 month they were supposed to call me and ask me if i wanted to continuous their services or not. However they dint call me.

But i don’t know what had happen they had not registered my request and they had send me bill amonut of 2, 579.90 for the month of 23 Aug to 22 september 2014
On which I had word with Airtel guys and told them i had made request to stop my connection and not to bill me for anything. I also told them after 2 month i had not used the service for any reason, which they had checked in their system and they confirmed me that im not using their services anymore. They ensured me that they will look into the matter and close the issue.
But the issue was not closed and they did send me another bill amount of 2579 in the month of october . I again called them and told them im not using Airtel any more and i have not used it since i have requested to stop the connection. I also told them that in earlier call i had mentioned everything and i had word with your senior, then also you are calling me.
They again ensured that they will resolve the issue and get back to me. Which dint happened
Again this month i have received their bill for amount Rs.3, 001.43. And this time a lawyer called me and told me that due to not paying of the money they are filing a case against us and we need to meet in the court.

Sir im totally been harassed and torched since last few month and now they are saying that they will file a complain and i will be charged.

Sir im a common man and i have done everything right in this matter then also they are continuously harassing me and giving slang on the phone.

Sir i would like to have your help and would like to file complain against them and would like to see that the issue is resolved.
Airtel Number – [protected]
Relationship number : [protected]
Airtel Contact person number :[protected]