Upbhokta Suvidha Kendra — Wrong billing from idea cellular

Address:Mumbai City, Maharashtra, 400030
Website:www.idea.adityabirla.com

Dear sir,

Idea cellular sale person (Mr raju dn telecom, lower parel) give me verbal plan for my two number

1) account no:[protected]
Mobile no: [protected]

Rs.174.00/- + service tax (Monthly)

200 calls free to other local mobile
Free calls to mobile no.[protected]
Free internet 512mb

2) account no:[protected]
Mobile no:[protected]

Rs.99.00/- + service tax (Monthly)

250 calls free to other local mobile
Free calls to mobile no.[protected]


But i reciveing bills every month as per below which i not agreed

1) account no:[protected]
Mobile no: [protected]

Rs.199.00/- + service tax (Monthly)

200 calls free to other local mobile
Free internet 512mb

2) account no:[protected]
Mobile no:[protected]

Rs.199.00/- + service tax (Monthly)

250 calls free to other local mobile

I wanted to complaint against idea cellular for cheating purpose.


Mr.Sudhir madhukar raut

Mob.[protected].
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 26th March 2016, we wish to inform you that the matter is currently being followed up, and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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    Maharashtra
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