UPI — failed upi transaction

Address:110092

Sir
I carried out upi transaction number 81360xxxxx98 using imobile app of icici bank on 16 may 2018 at 013006 hrs. A transaction failed status was recieved. Money deducted from savings account not credited to benficiary. Have been running around for the last 12 days - no avail. Beneficiary says transaction failed. Icici bank says money credited to beneficiary bank. Please advise
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I had tranferred 10000/- via UPI but still beneficiary have not received amount.

Enclosed is screenshot of the details.

I have transferred my money through Aditya Birla payments bank application to upi which is generated by tez i am transferred the money to that upi I'd but he doesn't received money but debited from my bank

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    Na, Delhi
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