UPI — payment failure

Address:

413709

I use union bank of india's upi app. I used it to transfer money to my friends account. My account is debited but he will not get amount. Details are given below. Please refund my amount.

Trn id - uob41e0bb8efee54f7ea5efda761ff95d7b
Ref id[protected]
Date[protected] time - 9.10.44 pm
Amount 2500rs
It is more than a month lodge complaint through upi app. But it still not get resolved.