UPI — tez. account credited without matching name with the customer account number.

Address:	534260
Website:	Tez

Dear sir
I have transfer amount through upi app (Tez) on 27/12/2017 from sbi to andhrabank amount worth of 5700/-. Here i made a problem that i have entered wrong account number but correct name. But account credited without matching account holders name. How can it possible. That is my problem. And i am submitting statements to the app authorities and they said approach to the home branch. And i have lodged a complaint at bank also. They raised mail to support. [protected]@sbi.co.in. And mb. [protected]@sbi.co.in. Still banks will not get a reply mail. So what i have to do? And where i am to complain? How can i solve my problem? Is common man solve these problems taken months of time to revolve around the banks? Here the problem from myside and bank side also. Without matching with name they can directly credited to others acoount.