UPI — wrong upi transaction

Address:

Ahmedabad, Gujarat, 382210

Diwakar chaturvedi
Tue, jun 12, 6:14 pm (10 days ago)
To boahmedabad

Hello,

There is complaint number 1665138 registered with idfc bank on 12 may 2018 related to a wrong upi transaction from phonepe application through my idfc account number [protected] of inr 4651/- the amount wrongly sent in an sbi account due to the same number updated in that account as my beneficiary account. The amount wrongly credited in the account name of shanti devi w/o moolram harijan mahaveer basti, takatgarh, sumberpur, pali, rajasthan.
Sbi account no. Of shanti devi - [protected]
Ifsc code sbin0031295

From last 30days i am regularly taking followup with idfc bank from the same complaint number 1665138 but there is no update in last 30 days they always told me the same that they are working on it and taking followup with sbi bank sumerpur branch.

Can you please escalate my query asap.

Hope you will take it personally and give me a better solution this time.

You can call me or revert me with the same.