UPI Complaints & Reviews

Hello sir,

I have done one transaction at 10th oct from tez app actually the transaction was failed and money was debited from my account. I have already reported there and i got the status like payment is succeeded but the disputed: resolved - credited into payee's account. Neither the the money was credited to beneficiary's account nor in my account. I have sended screenshot of transaction details about upi id and bank transaction details. Please help me to find my money sir because sbi bank was not at all giving any type of attentions. I hope you will help me.

I am ajay sanmotra.
Yesterday i have send ₹3300 to
Sbi account
Account no. [protected]
From syndicate bank account
Account no. [protected]
By paytm upi app.
But unfortunately amount has been deducted by upi mode payment. So payment doesn't receive to him.
Upi reference id:[protected]
Resolve my transaction issue and refund my money early as possible.
I shall thankful to u..
Consumer complaints.

I am ajay sanmotra.
Yesterday i have send ₹3300 to
Sbi account
Account no. [protected]
From syndicate bank account
Account no. [protected]
By paytm upi app.
But unfortunately amount has been deducted by upi mode payment. So payment doesn't receive to him.
Upi reference id:[protected]
Resolve my transaction issue and refund my money early as possible.
I shall thankful to u..
Consumer complaints.

I tried money transfer to paytm payments bank account number [protected] through bhim upi but failed tranalsaction money deducted should be refundable not done
Rs.160/- i want you to resolve this issue as soon as possible
For proof related i attached a pic concern to the transaction i made
My money should be refundable to it's original transfer account which i used for this transfer
I hope you do the need as soon as possible
Thanking you

Regards
A. Venkat
[protected]
[protected]

Dear sir/madam,
I made a payment through tez app on 17th october and another one on 12th november of rs. 501 and rs.151 respectively from my sbi account.in both cases the amount was deducted from my account but not credited to the reciever. I called the tez app costomer care sevaral times and also called the sbi toll free number but none of them could solve this problem. It's been nearly 2 months. So please help me.

1. Date:17 oct 2017
From: nitesh panda ([protected]@okaxis)
Issuer bank: state bank of india

To: manas kumar majhi ([protected]@okaxis)

Google transaction id: cicagidkyqaedg
Upi transaction id: '[protected]

2. Date:12 nov 2017
From: nitesh panda ([protected]@okicici)
Issuer bank: state bank of india

To: dhiraj kumar so birendra prasad (Dkg[protected]@okhdfcbank)

Google transaction id: cicagicolqvyzw
Upi transaction id:[protected]

Dear sir,
I forget my upi pin & i try to reset it by using bhim app, but when i try it to reset it, it won't react, everytime otp from bank is coming & i entered a new pin but it is loading for hours& hours, but no result,,, i mailed about this so many times, but no reply from your team,,, nearly 2 months from my first mail,, so plz solve my problem

I had made an online transaction on tez app of rs 9450 by entering the recipient s ifsc and account no.
But he has not received the money and it has been debited from my account. It has been 12 days already after the transaction. Yet i am to receive the money back.
Date: 9 th november 2017
From: mr. Shashank v patil ([protected]@okicici)
Issuer bank: allahabad bank

To: ••••7868

Google transaction id: cicagidwmpgoqq
Upi transaction id:[protected]
Please do solve this problem at the earliest.

I use union bank of india's upi app. I used it to transfer money to my friends account. My account is debited but he will not get amount. Details are given below. Please refund my amount.

Trn id - uob41e0bb8efee54f7ea5efda761ff95d7b
Ref id[protected]
Date[protected] time - 9.10.44 pm
Amount 2500rs
It is more than a month lodge complaint through upi app. But it still not get resolved.

I did 16/10/2017 date two transactions of ruppe 50+50 but transactions is failed and debit my amount not received my friend this transactions so please refund my money.

1st transactions

From: piyal das ([protected]@okicici)
Issuer bank: union bank of india

To: pritam das ([protected]@okaxis)

Google transaction id: cicagid4rz-xcq
Upi transaction id:[protected]

2nd transactions

From: piyal das ([protected]@okicici)
Issuer bank: union bank of india

To: subhash dutta ([protected]@okaxis)

Google transaction id: cicagid4remacg
Upi transaction id:[protected]

I transferred fund worth rs 12000 through my sbi account to sbi account of my relative using bhim sbi pay. The amount was instantaneusly debited from my account with reference no[protected] but the credit has not been received in beneficiary account. Now its been more han 24 hrs. And worse thing is there is no way to check the status or raise compalint in that app. Please do the needful as soon as possible.

I transfered ₹2300 from my sbi account
To my bob account via phonepe app using upi on[protected]. When i tried to debit that amount, i can't do that because amount not reached to bob account's main balance. That shifted to laser balance. But that amount (₹2300) debited automatically on[protected]from that account to somewhere with same upi reference no. Instead of reach to main balance.
I talk all three places bob, sbi, phonepe customer cares and both account's home branches. But noone helped me.
Where did my moey go?
I want my money back.
It's very necessary to me this time?
I already sent complain to all three.

Dear sir,
My name is mukesh soni, a/c is [protected] (Branch & branch code is sbi barmer city, 06095) i have transfered the money of ₹ 10000 (Utrn[protected], ₹[protected] to a/c [protected] (Ifsc code sbin0rrmrgb) on 23 september 2017 through phone pay app. Which was mistransacted on similar a/c but different ifsc code (This information given by home branch). I called to sbi costomer care no where i get suggestion to 'contact the related app help line no. We couldn't help you ' then i called on phone pay costomer care and they said that this is not their fault please contact to sbi home branch and request them to reemit money. Then i requested to sbi home branch. Branch manager resposed that he will email the branch (Where money is actually transacted) but he is not responsible for money access to you. Then i totally confused who is the actually responsible. Inbetween i had doubt on upi plateform so i have done some trial transfer through bhim app for ₹10 to same a/c and ifsc code given above (Transaction id is[protected] and ₹5 through google tez app for ₹5 (Upi transaction id[protected] and ₹10 through phone pay again with my another hdfc account (Utrn[protected]. This all have transated successfully. Then i contacted to the bank branch where money should be transact where i got answer that their branch is not on upi plateform.
Thereby all this step finally i find this mistake was o[censored]pi plateform (Which might not completely update of sbi merging process) that upi is not considering ifsc code and money transacted only by catch account number. If it was not then transaction should be failed.
Sir, i humbly requesting you there is no my mistake and i am suffering from it so please solve my problem, fix the error and return my valuable money.
This may break the trust of many indians on upi plateform and dream of india to be cash less would be not achieved.
I am also attaching some screenshot which will verify issue.
Thank you

Dear sir/mam
Dated 14/10/2017 i have tried to book railway reservation ticket through paytm apps and transaction through airtel payment bank my transaction completed money deducted but tiket not booked.

It takes 10 days but my money not refund ed

Tranction id[protected] rs

Pay to upi [protected]@icici
My ac no [protected]

Kindly resolve asa posible.

Team, please do needful in completing my transaction done through tez app, my amount got deducted from sbi bank, and the benificiary couldnot receive the amount... The status in the transaction history is showing me that it is waiting for bank, how and when could i expect the amount back to my account let me know the duration of issue resolve

Upi transaction no:[protected]. Google transaction id:cicagice65j3zg

Respected sir/ madam,

I mohit kumar ([protected]) would like to request you to do the help as earliest..

I have initiated the transfer of rs.501/- to my friend's account mr. Ritesh bansal ([protected]) using google tez app (Google transaction id : cicagico7ba9fw).. On 8th october 2017 (11:37 pm) but the trasaction (Transaction id :[protected] never fulfilled and i got the debit same day so kindly revert the same amount to my account number [protected] union bank of india, tohana branch ifsc code ubin0546399. So please do the necessary step and reverse the amount back to my bank account.

I am kumari ishika having bank account ([protected]) in central bank of india. On 27/09/2017 i got a message from my bank that rs. 5000 is debited from my account but i have not initiated any amount. Then i talked to central bank's customer care executive. He checked my account' s detail and said that the money was deducted by an upi app. Currently i am using the phone pe app but its customer care executive said that this money had not been initiated by them.

So, this is the matter and i want you to help me out with this because i want my money back. Please take some quick steps so that i can get my money back.
Thanks

Respected sir/ madam,

I Hemant Bhagwant Kurlekar([protected]) would like to request you to do the needful as earliest..

I have initiated the transfer of Rs.2500/- to my wife's account Mrs Manjiri Hemant Kurlekar using BHIM app UPI ..on 20th august 2017 but the trasaction never fulfilled and i got the debit same day so kindly revert the same amount to my account number [protected] Union Bank of India badlapur branch IFSC code UBIN0556921..

Details of transaction:-
UPI ref no.[protected]
date:-20/08/2017
Name Hemant B Kurlekar
acc no:- [protected]
Union Bank of India, Badlapur branch
mob no. [protected]

Beneficiary details: Manjiri H Kurlekar
acc no:- [protected]
mob no:- [protected]

kindly process my request as earliest and do the needful..

yours,
Hemant B Kurlekar..

Virus-free. www.avast.com

Dear sir,
On 13 jul, 17 i had carried out a transaction of rs. 2000/- from my syndicate bank ac ifsc - synb0009009 at around 930 pm to my at axis bank ac no. Ifsc - utib0000056 through bhim portal. I simultaneously received sms from syndicate bank for the debit of the same. However there was no such alert from the axis bank.in the morning i checked from them for the lapse which revealed of no such transfer having taken place. The transaction id for the same was as captioned.
I thereafter brought it to the notice of my bank. It has now been revealed courtesy dit mobile banking that the said transaction was routed to hdfc bank ac of mahender singh [protected]@upi ac ifsc - hdfc0002649. Please note that i do not have any account with hdfc bank. Therefore the glitch appears to have taken place because of the same name.
Necessary emails with syndicate bank/ dit mobile banking, upi, hdfc have not borne fruit. Upi has even failed to respond.
Thanking you.
Mahender singh rawat

Hello sir mene upi *99# se 02 feb 2017 ko pnb account [protected] se 3000 rs transfer kiye aur jis account me transfer kiye usme transfer hue nhi aur mere account se 3000 rs kt gye aur jis account me transfer kr rha tha us k account no [protected] h aur iska ifsc code barb0brgbxx h aur pnb ifsc code h punb0024400 iski complain pnb k customer care pe bhi ki pr wha se bole 7 din ka wait kro aur phir 7 din k bad bole aur 2 din ka wait kro ese me 1 mahine se jyada nikal gya phir mene bank me complain ki bank wale bole upi ko mail send ki h wha se koi jwab nhi aaya islia sir aap se request h aap mere 3000 rs wapas dilane ki krpa kre

Hello upi mene 02 feb 2017 ko upi k pnb account [protected] se 3000 transfer kiye aur wo mere account se kt gye pr jis account me transfer kr rha tha us me bhi nhi aaye iski complain mene pnb k call centre pr bhi kiya pr wha se bhi koi responce nhi mila aur bank se bhi koi responce nhi mila islia sir aap se requesst h k mere ye 3000 rs wapas mere account me transfer kre aur me jis account me transfer krna chahta tha uska account no. [protected] h aur ifsc code barb0brgbxx h aur jis pnb account se transfer kiye the us k ifsc no. Punb0024400 h plz help sir

Account name - ravi kumar
Account number - [protected]
Registered phone number -[protected]
Sbi branch kamla nagar (Delhi)

I did a transaction last night to account number[protected] dbs bank cannaught place
Of rs 10000 using bhim upi app

But it seems that the transaction has failed and the amount rs 10000 has been deducted from my account
It shows the status that "the transaction is pending"

I would like to have actions taken on this matter and get my refund

Refund amount of Rs 1565/- has not been
credited to my account. As ticket was booked by IRCTC by UPI transaction on 07 May 17 and cancelled on 26 may 17 vide PNR number
[protected]. As fund was refunded to my account as IRCTC detail but my account has not been credited
but when enquired from my bank they informed that amount not refunded to the bank by AXIS UPI as ticket
was booked by UPI link with my account...

Dear Sir
I need your help and please help me. With ref. from mail received through UPI, I believe, there are some miscommunication. or transaction error. For this transaction (transaction no.[protected],
remitter: my wife, axis bank, account no. [protected], and beneficiary was: Vipul Kumar, HDFC Bank, A/c no. [protected], IFSC code: HDFC0000088 and transaction amount is 50, 000.

But as per confirmation mail received from UPI, amount credited in different beneficiary account. So please do the necessary step and reverse the amount back to my account. I am trying to call from same day. And called every where including NPCI and axis bank customer care.

Even they are not providing me the complete account details of actual beneficiary, so that i can ask him to reverse my 50000/-

I transferred rs. 500 from my a/c to paytm wallet with the help o[censored]pi app o[censored]bi on 21.04.17 at 19.47 p. M but the transaction got failed. Inspite of that my account got debited by rs. 500. I called customer care o[censored]nion bank of india several time but found no resolution. Even filed compliant via e-mail to upi app provided by bank but no action where taken.

I filed compliant at this e-mail id.
[protected]@unionbankofindia.com
[protected]@unionbankofindia.com

Further i am attaching the snapshot of the transaction.

Kindly resolve my problem.

Shilpy singh
Mobile no. [protected]

Sir,
I, pramod kumar was transfer money which was failure
By bhim app on 27 april 17 at 12:39:25 but my money was debited which is not refunded now till please help
Which details is given bellow -
Transaction id:[protected]
Date : 28/04/2017
Time: 12:39:25
My account number : [protected]
Ifsc :ubin0548847
Mob. Number :[protected]
Date of birth :25/08/1988
Pramod kumar
Address :narayanpur
Chaubeypur
Varanasi
221104

Account number [protected]
Paytm order id : [protected]
Paytm wallet transaction id [protected]
Refunded from paytm to my saving bank account rs 2500
Transaction date and time :[protected], 09:53 am
Paytm shares a rrn as successful refund from paytm to bank[protected]
Mob. [protected]
Pnb complaint number :- m[protected]

Amount of rupees 2500 i was add money in my paytm wallet and after an hour i refunded from paytm same transaction transaction date and time :[protected], 09:50 am but till date this amount is not credited in my bank account.

1000 rs. Deduct my account. Transaction failed. Then also amount deduct my account. Please refund me my amount.
Acc. No. - [protected]
Mob. No. [protected]
Amount deduction date - 08/02/2017
Transaction id - p1702082011196303196159
Reference no.[protected]
Branch - indian bank tittavi muzaffarnagar uttar pardesh. 251301.
Account holder name - sachin kumar

I sent an amount of Rs.30000 from kotak bank to andhra bank account through andhra bank upi app and I got transaction fail message.Amount is debited from kotak bank, but not received by the beneficiary .The upi transaction number is[protected].Andhra bank upi quairy no. is 1535 and it showing open till now.

kotak bank account no. is[protected], ifsc code is KKBK0007873
andhra bank account no. is [protected], ifsc code is ANDB0001161

Dear sir/madam,
I, Devarapalli Ramaiah have done money transfered Rs. 5000/-through *99# platform from my Syndicate Bank account [protected] IFSC: SYNB0003640 to my son's DENA Bank account[protected] IFSC: BKDN0631684 on 02/01/2017 at 8:00pm.Messege shown failed to send money with transaction id: UPI:[protected] but the amount debited in my account with in seconds. I enquired both banks and
given a compliant. Bank manager has raisen a compliant on 04/01/2017. They shown a reply to my compliant that the amount credit automatically in my account but the amount not credited in my account till now. How many days we will wait..I request u please go through the process and credit my money as early as possible