UPSRTC — cancellation of e ticket

Address:Varanasi, Uttar Pradesh, 221001

I booked my ticket from alambhag to varanasi for volvo from on 26.12.18. The bus boarding timing was 23:00 27.12.18. I booked the ticket as the guest the user and when i am trying to cancel the ticket, the website asked to me register it to cancel the ticket. So, while i am registering, the website did not sent the activation mail on my email address. I am trying to call customer care number somebody declining the call and not picking it up.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Complaint comments 


I booked tickets in janrath 2×2 from 15.08.2022, 17:15 to 15.08.2022, 21:00 on 14.08.2022, 11:48 but I'm unable to cancel the tickets and helpline are only for formality they don't react any mail and call.

I have cancelled a booking of Volvo bus for Prayagraj to Lucknow on 6th September 2023, the bus was booked for 7th September, I did not got a cancellation confirmation mail or message neither I know about the refund of the amount I pay of 703

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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
    View all Uttar Pradesh State Road Transport Corporation [UPSRTC] contact information