UPSRTC — Erratic Behaviour From Conductor- UP 81 AF 1544

Address: Panchsheel Nagar, Uttar Pradesh

Dear Sir, i would like to bring this issue into your notice, i am a daily to and fro traveller from Hapur to Delhi and vice-versa. since i board bus from a village about 4 km toward delhi from hapur you may call it not a roadways authorized stand but buses which are undertook by UPSRTC do stop here. Taking on the UP 81 AF 1544, when i asked that conductor to stop the bus and let me board it, that fellow started shouting why should i open the door on repetitive i asked him to open the door there were only 15 passenger in the bus at that time so i don't think you want an empty bus to run along, on forcefully allowing that fellow start yelling again that this will cost Rs. 55 not Rs. 43 which we have to pay in Undertaking buses, i want to ask you where have all the manners have gone with UPSRTC your all long route buses do have these kind of personals, if i dont pay this amount that must be my mistake but when i am paying it and also not stoping the bus at any sudden point during course of travelling is it the right behaviour from your staff. for your information the UKSRTC charges Rs. 69 for the Hapur to Delhi, but the staff in those services are as good as like friend they never use such kind of language and erractic behaviour. pl. do take required action as this non sense cannot continue for all the time, we pay for your service and travels as responsible travellers hence it is on your part to behave properly. i may write again till you dont give feedback on this.
Was this information helpful?
No (0)
Yes (0)
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
 
1 Comment

Comments

Fraudelent transaction

I booked a ticket from lucknow to anand vihar through net banking of SBI. Money has been deducted by UPSRTC Rs. 840 but i have not received any acknowledgement nor my seat is booked. They are not responding to mails.I had booked a ticket in janrath for 26th may 19:02 pm seat no. 9 which is still available for booking.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uttar Pradesh State Road Transport Corporation [UPSRTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    642
    Pending
    0
    Resolved
    68
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
    View all Uttar Pradesh State Road Transport Corporation [UPSRTC] contact information