UPSRTC — Online Reservation - Cheating

Address:

Gautam Buddh Nagar, Uttar Pradesh

upsrtconline.co.on for online booking of bus is a very poor service and is messing people's time and money. Please close this service and stop to making fool to Public. I booked a ticket online for GONDAfrom ANAND VIHAR, but when I reached on boarding point, I asked bus conductor for my seat, he refused to give seat and saying there is no vehicle number mentioned on Ticket and advised to go with Senior person o[censored]PSRTC. It was very difficult to find customer care person for UPRTC at Bus Stand. I tried customer care number mentioned on my ticket but one number going out of service and other number was not reachable. Now I start to find customer care person o[censored]PSRTC in bus stand again, In last I found him and told all story, he give his advice to cancel the ticket and showing disability to give a bus number and saying if ticket should not cancel within 08 minutes, UPSRTC will not give any refund and service of Bus.It was very disgusting. In last I cancelled the ticket and losses Rs. 200/- as cancellation charges Inexplicably. Please stop to make fool to public and stop these nonsense services.