UPSRTC — Refund Not made

Address:	CHARBAGH
Website:	www.upsrtc.com

I Digvijay Narayan Srivastava, booked a ticket from Lucknow To Kasya on November 7th. The details of the ticket are as follows :-

Ticket Number: 15144363
PNR number: XKSY[protected]
Transaction Number:[protected]
SHATABADI AC
DEPOT: CHARBAGH
Departure Date: 07/11/2020 at 9:45pm from ALAMBAG, LUCKNOW.
Total Amount : ₹674

The bus got cancelled and I got this information via a text SMS.

I haven't yet been refunded my money. Please look into this matter. I would be highly grateful.