UPSRTC — Refund of Rs 1200 debited against un booked ticket

Address:Lucknow, Uttar Pradesh

I had booked an on line ticket on 4.4.2015 from UPSRTC web site from my registered ID-user name- ncpandey32. The ticket was from Lucknow to Faridabad. The bus was Lucknow Anand Vihar Volvo leaving on 12th april'15 at 9.30 pm. As soon as I opened the site, more than 30 seats were shown vacant and I booked one seat for Volvo bus proposed to leave for 12.4.2015 from Lucknow to Faridabad in the name of my son Sanket Pandey age 19. As soon asIo booked on line seat I was asked to pay Rs 1200.00 as fare. As soon as rs 1200.00 was debited from my SBI net banking account, the web siteo[censored]PSRTC disappeared and no ticket was shown in the screen. The print out of my pass book transaction is as under: 04-Apr-2015 TO TRANSFER 7309673IG00VGHHC2 TRANSFER TO 311627 1, 200.00 16, 128.04(Bal) (04-Apr-2015) INB UPSRTC Request: My ticket has no far been booked as per web site, either kindly book it again and inform me or credited to Rs 1200 back to my account within next 8 hours so that I may go for Tatkal railway booking. Thanks N.C. Pandey, B 1041 Indira Nagar, Lucknow-226016 mob. [protected] e mail [protected]
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
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    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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