UPSRTC — Ticket amount deducted but ticket is not booked

Website:www.upsrtconline.co.in

I had booked a bus ticket from alambagh (Alm) to varanasi (Vns) on 23 august 2020. On completing the payment procedure the ticket was not generated but amount was deducted from the bank account.
I have attached the transaction details of the payment.

My upsrtc username - kakarotto
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