UPSRTC — ticket not booked, refund not issued yet

1 Review
A-8, Narmadeshwar Niwas, Sector 62 Noida, Noida, Uttar Pradesh, India
 yra8ul on Mar 27, 2020
I have tried to book ticket from anand vihar to kanpur on 22 march on 22.30 bus cost ₹686.00.

First time when i tried and booked and made the payment through credit card but there was no ticket generated or confirmation message received.

Second time i tried and follow the same process, same thing happened again, no ticket generated. So the total amount got deducted of ₹1372.00 & i still haven't received any message ot mail that the refund has been issued or not. Also the bus got cancelled due to lockdown.

I have already sent many emails but not received any response & also contact customer support, still no response. So please help me in this matter.

Name - rahul yadav
Upsrtc user name - yra8ul
Contact no[protected]

Complaint Status

[Mar 27, 2020] Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Updated by yra8ul, Mar 30, 2020

ticket not booked, refund not issued yet
ticket not booked, refund not issued yet
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    UPSRTC - ticket not booked, refund not issued yet