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Urbanic

Urbanic — Account not found/ accessible

I had an urbanic account from which I had made a purchase and then I logged out of it, now when I try to login with the same mail ID, a different account is shown with different wishlist and everything. I am just not able to find my account from which I made the order. I also checked the mail where I received order confirmation and tried to login with the same mail ID.
I don't understand what the problem is or where is the account from which I ordered and there is no reply from customer support also.
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Hey Muskan, We extremely want to apologies for the inconvenience caused, However please be informed we have escalated your concern to the relevant team and will get back to you at the earliest.
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