Urbanic — Bad pickup / bad return service

I I'm akshita Vishnoi one of your coustomer I'm really unhappy with your service I applied for return the pickup agent didn't came for days after I applied for return and now you cancelled my return request after the time exceeded for return it's not fair
Why should I suffer because of your bad pickup policy
It's not great please try to resolve my issue
Or will never be able to trust you app for shopping
I'll wait for your reply
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Hi Akshita vishnoi, we understand the difficult situation, and we are right here to help. Your case has been escalated to our relevant team, and we'll be in touch with you shortly to discuss the matter. Thank you for your patience.

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