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Urbanic

Urbanic — Compliant for refund

I have placed an order for brown jeans but due to a size issue, I returned the product.
after that, I got a message from Urbanic that your bank details were wrong. then I added another bank account but still got the same message.
it's been 4 days since I didn't get my refund after returning the product.
I have tried to connect with customer care support but failed to do so.
they are not returning my paid amount for returned products.
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Hi there, we understand your frustration, and we apologize for falling short of our service standards. Share your order details at [protected]@urbanic.com, and we'll work to make things right. Thank you for your patience.
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