Urbanic — Delay in order shipment[protected]

I placed the order on 8th August and the expected delivery date was 18th to 20th August. But the order is not even shipped yet. And when I reach out . They only give the order status and ask me to wait.
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Hi Raksha,

We really want to apologize for the inconvenience caused however please be rest assured we have escalated your on concern to our relevant team and we will be providing the closure to your concern at the earliest.

Thanks & Regards
Urbanic Team.

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