Urbanic — Fraud by Urbanic

Hi,

I've had two major concerns with ubanic stated below and I have also raised two complaints on the consumer forum for which you will be receiving a notice shortly.

Concern 1 :
I had ordered a few clothing items for a friend and mentioned all the address details on the app. The delivery was promised by 5th may. I received a message regarding late delivery on may 3rd, they did not mention delivery day on the delay message. When I contacted customer care regarding this issue, I did not receive a proper response. Hence I am raising a complaint against urbanic due to their poor service and not delivering as per the set expectations.

Concern 2 :
I have been constantly cheated by urbanic. Initially they promised me a delivery on may 5th and delivered the products on may 10th. The products now are no longer needed and they are not ready to accept the return. I tried to contact customer care and they are not even responding. Kindly help me with this issue.

Consumer complaint numbers : 3462703, 3492661

Order Number :[protected]
Amount : Rs 2784

Contact : [protected]
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Comments

Dear Divya,

Greetings from Urbanic!

We deeply regret the inconvenience caused. We request you to share the Order details at [protected]@urbanic.com. We will check and get back at the earliest.

Regards,
Team Urbanic

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