Urbanic — Fraud shopping site

Address:

2nd floor Ganga Sadan Upper road Gurung busty , Siliguri

One of the worst shopping site . Highly disappointed.
It's like harrassing customer.
My parcel is suppose to be picked up but since a week I am following up with your customer service but there is no response everyday it is said your parcel will be picked up today but it's been a week no one has come to pick up the parcel.
This is not done.
This is looting customer.
I want my parcel to be picked up asap.
Also, delay is from you guys if it exceed the return date you guys will be responsible for returning it. Tired of following everyday with customer service but nothing is happening.
One of the worst shopping experience.
My order I'd:[protected]