Urbanic — Haven't received refund after picked up the product

Address:Delhi
Website:urbanic.com

I have returned the product to URBANIC with the order ID[protected] which has been successfully picked up on December 02, 2020 but haven't received my refund of Rs.1890 yet. Too much delay. First of all I hv received a thin quality item and they r not giving my refund, 😠 worst app, they will lost their cx with this behaviour.
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