[Resolved]  Urbanic — I need moneyback

I have put up a return request and after a week of waiting no one came for pick up, I wrote an email to urbanic customer care and after that pick up was arranged on 22nd June 2022 at around 4:30pm Mr Prakash had come to pick up the order. Now it’s 26th June I haven’t received my refund and also the app shows awaiting for pick up and even today I got a call from urbanic pick up guy asking for the return item and I told him that I have already return you the item on 22nd June but he is keep saying I don’t know you check with customer care. I also email customer care on 24th but no proper response from them.
Please help refund amount is more than INR 3327/-
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 23, 2022
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Abam,

Greetings from Urbanic!

We deeply regret the inconvenience caused. We request you to share the Order details at [protected]@urbanic.com. We will check and get back at the earliest.

Regards,
Team Urbanic

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urbanic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1042
    Pending
    0
    Resolved
    192
    View all Urbanic contact information