Urbanic — Item returned without my consent

Address:

kainezhath house NEDUNGAD,NAYARAMBALAM P.O

I’ve ordered 4 products from Urbanic and paid for it. When it reached my destination and out of delivery the delivery boy didn’t even call me and returned my product without my consent. I was waiting for this order for so long and how can this happen? Here I’ve mentioned the tracking number[protected]. And the order ID is[protected]. Kindly do the needful. My Contact number is [protected].