Urbanic — It's the about the neck which I ordered

Address:JG-17, khidki extension, malviya nagar, 110017, delhi.
Website:Urbanic

So I ordered a multilayered necklace but I have received completely different product. And they also don't have return policy on that particular product. So I tried to sms the customer service through the app but there is no response to it. They aren't reverting any msgs back about the product . So now I want to know how my problem is going to get resolved.
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Jun 07, 2021
Updated by nivedita613
I ordered a multilayered necklace and I received a different product and now they are not even replying to sms through customer service. Kindly help me resolve this issue.
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