Urbanic — Logistic Issue

Address:

Vikramangar, Kolhapur, Maharashtra , India

I had order 2 dress and even paid the amount online on 15th Nov. Since 8 days I am trying to track my order from their app. It just keeps saying order is getting ready for dispatch center. When i tried to contact them they responded through whatspp that they are facing logistic issue. I am tensed shall I recieve the order safely i want it before 30th Dec. I cannot claim refund as I am not sure if they will provide that on time.